You are receiving emails from us because you created an account, placed an order, or opted in to receive updates and offers. If you want to stop certain types of emails or unsubscribe entirely, our customer support team will help you adjust your settings or remove your email from our lists as quickly as possible.

Why you are receiving our emails

Account & Order Emails

These messages help you track and manage your purchases:

Order confirmations and receipts
Shipping and delivery updates
Refund or dispute notifications
Important account or security alerts

Marketing & Alerts

These are optional messages that you can unsubscribe from at any time:

Promotions, offers, and product news
Back-in-stock or recommendation alerts
Review requests and feedback surveys
Seasonal campaigns and special events

What would you like to change?

When you contact our support team, please let us know which of the following applies:

Unsubscribe from all marketing and promotional emails
Stop receiving specific types of alerts (for example, back-in-stock notices)
Only keep essential order and account notifications
Update the email address we use to contact you
Other email or communication preferences

How to unsubscribe or update your preferences

To make sure we correctly handle your request and verify your identity, please contact our customer support using one of the methods below and include:

The email address that is receiving our messages
Which emails you want to stop receiving (or if you want to unsubscribe from all marketing)
Any screenshots or examples of recent emails (optional but helpful)

Contact our support team

Contact form: Visit our Contact Us page and submit your request.
Email support: Send an email to support@fofiwo.com with your unsubscribe request.

Once we receive your message, we will review your request and update your email preferences or unsubscribe you as soon as possible.

Important service emails

Some service emails may still be required.

Order confirmations, shipping updates, refunds, or important account security alerts may still be sent when necessary to provide the services you requested.

Even if you choose to stop marketing or promotional emails, we may still send you essential messages needed to complete your purchases, deliver your orders, or keep your account secure.

Privacy & data requests

If your request is related to data access, correction, deletion, or other privacy rights, please review our Privacy Policy or contact our team directly.

We take your privacy seriously and will do our best to respond to your request within a reasonable time.

Need help quickly?

If you have any urgent questions about emails you receive from us, please contact our support team:

Contact form: Submit a request
Email: support@fofiwo.com

We appreciate your feedback — it helps us send only the messages that are genuinely useful to you.